Module 1: The MSL Role in Action-From Strategy to Field Execution
Through practical examples, case studies, and expert-led instruction, participants explore core MSL functions—including scientific exchange, KOL engagement, evidence generation, and cross-functional collaboration
Duration
1 hour
Module 2 : Quantitative and qualitative key performance indicators (KPIs)-what matters the most?
The course breaks down the critical distinction between quantitative KPIs—such as number of KOL interactions, scientific presentations, or insights collected—and qualitative KPIs, which capture the depth, relevance, and strategic value of those activities.
Duration
1 hour
Module 3: Customer Relationship Management (CRM) for MSLs-Pros & Cons
The program explains how effective use of CRM software enables MSLs to track scientific engagements, organize KOL profiles, capture actionable insights, and coordinate activities with cross-functional teams
Duration
Module 4 : Systems Thinking for MSLs
The program highlights how adopting a systems mindset allows MSLs to anticipate downstream impacts, identify root causes, and contribute more strategically to cross-functional decision-making.
Duration
1hour
Module 5: Clinical Trials in Practice-Real-World Applications and Collaboration
Offers a clear and practical introduction to how clinical research is designed, conducted, and evaluated.
Duration
1 Hour
Module 6: AI in Practice: Real-World Applications in Medical Affairs
Introduces learners to the emerging technologies transforming how medical teams generate insights, engage stakeholders, and manage scientific information.
Duration
1 hour
Module 7: Medical Strategies
The Impact of Medical Strategies on Product Success explores how well-designed medical plans drive clinical adoption, support evidence generation, and elevate the scientific value of a therapy throughout its lifecycle
Duration
1 hour
Module 8: Interview preparation
Support provides learners with personalized coaching to help them confidently present their skills and experience during job interviews.
Duration
1 hour